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November 4, 2021

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A word from our President: We’re an innovative boutique contact center service provider 

The industry is in constant evolution. Customer and market demands are evolving. To navigate these fast-paced changes, you need a value-based partner to act as your advocate. With a partner – like us – always by your side, you’ll have expertise at your disposal. Any time you need it. Together, we can help leverage your people, technology and processes.

Inoria is a full-suite, boutique service partner dedicated to enriching your contact center.

Written by

Pierre Lemoine

As a valued member of our contact center community, I am thrilled to announce that Quovim C3 has evolved into Inoria.

Over the many years serving our clients across a multitude of industries, we’ve seen the contact center industry progress and transform many times over. As technology and human demands changed, so have we. Now, with this evolution we have an opportunity to lead the path forward in building a brighter future for our partners, clients and employees alike.

This transformation carries an incredible amount of excitement

As Inoria, we are strategically aligned to meet new market demands and growing customer requirements. With a heightened focus on delivering personalized services and solutions that guide digital transformation journeys and deliver memorable customer interactions – This is our evolution to Inoria.

Our team of contact center experts are revving with glee to demonstrate their extraordinary capabilities to customer-centric organizations across North America. We’re ready to take on bigger and bolder challenges, to create everlasting opportunities. Together with our partners and clients, we will continue to build upon our foundational values and our story as innovators and pioneers. Supporting, guiding and optimizing contact center organizations is what we do best – and we’re just getting started!

Innovative Boutique Service Provider

Inoria powers millions of customer interactions in a more agile, personable and human-centric fashion, building authentic relationships and championing success through inspired guidance, collaboration and innovative solutions.

Inoria reflects the way you do business today and is strategically designed to help customers transform their contact center organization, including all aspects of their operations — solution technology, workforce engagement management, customer experience management, contact center analytics, personalized support – key ingredients required to build a customer-centric contact center.

Be Bold. Go Green!

With this transformation comes a new logo and brand identity – we’ve shed the orange that once defined us and replaced it with a stunningly bold lime flavored accent. Visit the newly designed Inoria website: www.inoria.com/ and be sure to subscribe to our monthly newsletter and social media channels where we’ll share valuable information that shape our industry. The truth is, we’ve got many more exciting announcements coming – so be sure to stay connected.

We are tasked with helping you navigate the challenges of today and prepare you for tomorrow’s growth opportunities. We are your trusted partner, advocating on your behalf as your business evolves.

We’re ready to embrace the next chapter.

 

Pierre Lemoine, President 

Inoria

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