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Montréal, Canada
Inoria (formerly Quovim C3) is the North American partner of choice actively orchestrating the evolution of contact center operations. Inoria powers millions of customer interactions, passionately supporting organizations as they navigate their digital transformation journey through customized optimization, implementation and integration services. Agile, personable and human-centric, Inoria builds authentic relationships and champions success through inspired guidance, collaboration and innovative solutions.
More than contact center expert consulting, Inoria is about enriching the customer experience.
Acting as the customer’s primary contact, the main objective of this role is to provide creative and practical solutions to user challenges. Employing the technical expertise, this role is responsible for delivering quality installation services and personalized customer-focused support in a timely manner.
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