PRIVACY POLICY &
TERMS OF USE

Revised: October 26, 2021 

Inoria Inc (hereby named “Inoria”) is a Canadian company (1255 Phillips Square, suite 307, Montréal, Quebec, H3B 3G1) that serves the contact center industry with personalized, human-centric services and solutions. To better serve the contact center community, Inoria processes data on behalf of its customers and website subscribers (hereinafter named the “Customers” and ‘Website Subscribers”).

By accessing or using the Inoria Website (hereby named “the Website” or “the site”), you consent to the collection and use of certain information as described in this Privacy Statement. The Privacy Policy describes the information we gather from the Website or through our applications, and how we use and protect that information.

Traffic Data, Log Data and Cookies

This site collects standard traffic and log data (including, IP address, browser type, language, access times, referring website addresses, pages viewed and time spent on page), as well as cookies. Data is collected to improve navigation and user experience. This data is not linked to a specific individual, until the user inquires about a product/service or voluntarily provides contact information on a form or questionnaire.

Information Collection

As a visitor, you do not have to submit personal information to use the Website. The Website only collects personal information that is specifically and voluntarily provided by you and may include, but is not limited to, your name, job title, company name, company address, email address and telephone numbers.

This information may be used to administer events and complete information requests. We may also store and maintain any content that you provide, including but not limited to postings on any blogs, forums, wikis and other social media applications and services that we may provide.

Information Use

At times, you may provide personal information to gain access to content or register for events, subscribe to communications or make a request. Information submitted will be used to manage your request and to customize and improve the Website and related events, programs and services offered to you.

We may also use your personal information for marketing purposes, or to send you promotional material or communications regarding products/services that may be of interest to you.

Consent to Receive Electronic Communications

By registering to receive newsletters and other information, you consent to receive electronic and other communications from Inoria. These communications will be about new product/service offers, promotions, and other.

Blogs, Forums and Social Media

This Website may host various blogs, forums and other social media applications or services that allow you to share content with other users (collectively “Social Media Applications”). Any personal information or other information that you contribute to any Social Media Application can be read, collected, and used by other users of that Social Media Application over whom we have little or no control. Therefore, we are not responsible for any other user’s use, misuse, or misappropriation of any personal information or other information that you contribute to any Social Media Application.

Information Security

We have in place reasonable commercial standards of technology and operational security to protect information provided by visitors via the Website from unauthorized access, disclosure, alteration, or destruction.

Changes to our Privacy Statement

This Privacy Statement may be amended from time to time. We encourage you to monitor this Privacy Statement, taking note of the revision date at the top of this page.

Children’s Privacy Protection

This Website is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

Trademarks, Copyright Material and Copyright Notice

Inoria and the Inoria logo are trademarks or registered trademarks of Inoria. Other trademarks, service marks, graphics, logos, and domain names appearing anywhere on the Website may be the trademarks of third parties. All content and material are either owned by Inoria or are the property of Inoria partners.

Questions

Direct all questions regarding our Privacy Policy to our Webmaster by filling out the form on the bottom of the home page.Visitors who would like to update their contact information can send an email request to jamie@inoria.com. To opt out of receiving electronic communications, follow the unsubscribe instructions contained in each communication.

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